Shipping policy

Where We Ship We ship to all states and territories within Australia. International shipping is available to selected countries and shipping costs and availability are shown at checkout. Processing Time Orders are processed and dispatched within 2 business days of payment confirmation. You will receive a tracking number by email once your order has been dispatched. Domestic Shipping Rates (Australia) Standard Shipping: $11.00 Express Shipping: $15.00 Free Standard Shipping: Orders over $100 Estimated delivery times after dispatch: Standard: 3 to 7 business days depending on your location Express: 1 to 3 business days depending on your location Remote and regional areas may take longer. International Shipping International shipping rates are calculated at checkout based on destination and package weight. Import duties, taxes and customs fees are the responsibility of the recipient and are not included in our prices. Tracking A tracking link will be sent to your email address once your order is dispatched. If you have not received tracking details within 3 business days of placing your order, contact us at enquiry@myfire.com.au. Lost or Damaged in Transit If your order arrives damaged or does not arrive within the expected timeframe, contact us at enquiry@myfire.com.au with your order number and we will investigate and resolve the issue with you.